Keep Your Tenants Happy During the Holiday Season

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Before we know it, the holidays will be here. The cool down of fall signals that the busy holiday season is right around the corner, bringing extra stress for tenants. Here are a few ways you can show appreciation for your tenants this holiday season, while also keeping them happy.

Replace an Aging Appliance

Consider replacing an aging appliance in your tenant’s unit. This is a win-win situation, because your tenant is getting a new appliance, and you are investing in your rental property. There is no need to wait until they move out when replacing a unit can actually encourage renters to renew their lease.

 

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Repair It Fast

During the holiday season, it can be easy to put off repairs. Jumping to quickly help a tenant, however, is a great way to show that you care and can help ease anxiety in this busy time of the year. Again, it can also be a great way to signal to your residents that it’s worth staying on for another lease cycle.

Organize a Community Event

In properties with more than one tenant, it can be fun to host a holiday event. Organize a “Secret Santa” or a few small games to help residents get to know each other. Provide food, drinks and decorations to turn it into a festive occasion. It will strengthen your relationship with your residents, and also their relationships with each other, creating a sense of community.  

Offer a Small Gift

Give a small gift of gratitude to show you appreciate their business. Your tenants chose your building to live in, and now it’s time to say thank you. Try a small gift like fancy chocolate or a small gift card. Or, consider taking an amount off of December’s rent. This is a huge crowd-pleaser.

Taking the time to show you care means a lot. Try out one or more of these activities this holiday season and enjoy the holiday smiles from your residents.

 

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